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Beauty Stores
Stop by one of our Brandstores and experience our beautiful collection in real life, even more beautiful than you thought!
FAQs
Brandstore the Mall of the Netherlands
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Where can I find the Brandstore and what are the opening hours?
Location:
Duindoorn 27, Leidschendam
Opening hours:
Monday: 11:00 to 20:00
Tuesday: 10:00 to 20:00
Wednesday: 10:00 to 20:00
Thursday: 10:00 to 20:00
Friday: 10:00 to 20:00
Saturday: 10:00 to 20:00
Sunday: 12:00 to 18:00
Can you book a Beauty Experience?
It is not currently possible to book a Beauty Experience at this location.
Brandstore Eindhoven
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Where can I find the Brandstore and what are the opening hours?
Location:
Demer 23, Eindhoven
Opening hours:
Monday: 11:00 to 18:00
Tuesday: 10:00 to 18:00
Wednesday: 10:00 to 18:00
Thursday: 10:00 to 18:00
Friday: 10:00 to 21:00
Saturday: 10:00 to 18:00
Sunday: 12:00 to 17:00
Can you book a Beauty Experience?
In our Brandstore in Eindhoven we have a beautiful Make-up Room. Here you can enjoy a wonderful Beauty Experience, enjoy good advice and ask all your questions to an Expert.
FAQ
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Can I test products in the Brandstores?
Yes you can! You can swatch everything and even try the products together with a make-up artist in the Beauty Room in Eindhoven. Keep in mind that sometimes this is not possible in busy times, but we always do our best to help you!
Can I exchange or return products ordered online in the Brandstores?
No, products ordered through the L'OYÉ Webshop can only be returned through the online returns procedure. It is not possible to return these products in the Brand Stores. The online returns procedure can be found here: return.
Can I exchange or return my products purchased in the Brandstores through the webshop?
No, items purchased in the Brandstores cannot be returned through the L'OYÉ webshop.
What is L'OYÉ Brandstores' return and refund policy?
Of course, we want you to be completely satisfied with your purchase from L'OYÉ Cosmetics. Should you wish to return something for any reason, this is of course possible. Please use our return and refund policy as described below.
Return policy
- Return policy: You have the right to return your purchase within 14 days of receipt. Returns outside this period will not be accepted.
- State of the products: We only accept returns of unopened and unused products. Since they are hygienic cosmetic products, opened products cannot be returned, in addition, samples are not accepted for return.
- Return procedure: Products purchased in the store can be exchanged or returned if you comply with point 1 and 2.
Book a Beauty Experience
Enjoy great advice and learn from an Expert
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