Privacy

Privacy Statement L’OYÉ Cosmetics B.V.

This is the privacy statement of the private limited company L’OYÉ Cosmetics (hereinafter: L’OYÉ Cosmetics), registered with the Chamber of Commerce under number 88782328 and located at Boerenkamplaan 109 c (5712AD) in Someren. This document explains how L’OYÉ Cosmetics handles the processing of your personal data. L’OYÉ Cosmetics exercises the utmost care when processing your personal data.

Collection of Personal Data

If you use the services of L’OYÉ Cosmetics, you will provide certain personal data to L’OYÉ Cosmetics yourself, or your personal data will be obtained in connection with the agreement. Personal data is defined as any information relating to an identified or identifiable natural person.

 

Categories of Personal Data

L’OYÉ Cosmetics processes the following categories of personal data:

  • Contact and name and address details, including location data, phone number, and email address;
  • Business information, including VAT number and Chamber of Commerce registration number;
  • Alternative shipping address;
  • Financial information;
  • Account information, including your password and username;
  • Other personal data provided by you.

 

Purpose of Processing

The personal data processed by L’OYÉ Cosmetics is intended to:

  • contact you to inform you about the services you have purchased and their delivery;
  • to be able to provide its services;
  • improve its services;
  • to process payments;
  • comply with legal obligations;
  • to send marketing and communication messages, including improving the website by analyzing visitor behavior on the website;
  • to send newsletters;
  • to exchange data with third parties for the purpose of providing our services, to the extent necessary.

 

Legal Basis for Processing

The processing of personal data is permitted only on the following grounds: (i) legal obligation, (ii) performance of a contract, (iii) (explicit) consent obtained from the data subjects, and (iv) legitimate interest. Personal data is processed in the provision of L’OYÉ Cosmetics’ services. L’OYÉ Cosmetics processes only the data it deems necessary for (improving) its services and handles the (personal) data it has collected about you and your use of the services with care. The legal basis for processing this data is the agreement you have entered into with L’OYÉ Cosmetics. Personal data about you may also be processed when you visit the website www.loyecosmetics.com if you have given your consent to this.

 

Necessity of Processing

The processing of your personal data is necessary to provide our services. The services offered by L’OYÉ Cosmetics cannot be fully provided without processing your personal data. If your explicit consent is required for specific purposes related to your personal data, you must provide separate consent for these purposes.

 

Automated decision-making

If any automated decision-making takes place, it is carried out by computer systems and/or computer programs without human intervention. The data subject is personally responsible for the data he or she provides and that is used at the time of the automated decision-making. If the data turns out to be incorrect or incomplete, any resulting damage shall be at the data subject’s own expense and risk. This also includes the failure to perform the agreement, or the failure to do so in a timely manner, or the incorrect performance of the agreement.

 

Retention Period

The personal data processed by L’OYÉ Cosmetics is retained in accordance with relevant laws and regulations. If a longer retention period is required by law or regulation, the personal data will be retained for a longer period in accordance with these requirements. All (obtained) personal data will not be retained for longer than is strictly necessary.

 

Processing by Third Parties

L’OYÉ Cosmetics shares personal data with third parties only if this is strictly necessary for the performance of a contract and to comply with relevant laws and regulations. No personal data is sold. L’OYÉ Cosmetics may be subject to a legal obligation to share personal data with third parties. If personal data is shared with third parties, data processing agreements are entered into for this purpose. The third parties with whom personal data is shared are:

  • The Payment Provider, for the purpose of fulfilling a contract. The categories of personal data processed are financial data.
  • The Accountant, for the purpose of fulfilling a contract. The categories of personal data processed are contact information, name and address details, and financial data.
  • Software providers, for the purpose of fulfilling the agreement. The categories of personal data processed are contact and name and address details.
  • Website Administrator, for the purpose of performing the agreement. The categories of personal data processed are contact and name and address details.
  • Third parties engaged for the purpose of performing the agreement. The categories of personal data processed are contact and name and address details.

 

Security of Personal Data

L’OYÉ Cosmetics takes the protection of your personal data seriously and, in this regard, taking into account the state of the art, implementation costs, as well as the nature, scope, context, and the purposes of the processing, as well as the risks of varying likelihood and severity to the rights and freedoms of individuals, to ensure a level of security appropriate to the risk.

 

Under 16?

If you are a minor—that is, under 16 years of age—you may only consent to the processing of your personal data with the consent of one of your parents or your legal guardian. It is therefore important that your parent(s) or guardian read this statement. They may also exercise the rights you have regarding the personal data you provide to us, such as the right to object to the (further) processing of your personal data or the right to access and correct your data.

 

Rights of Data Subjects

As a data subject, you have the following rights:

  • Right of access:
    As a data subject, you have the right to obtain confirmation as to whether or not your personal data is being processed and, if so, to access information regarding such processing.
  • Right to rectification;
    You have the right to have inaccurate data corrected and supplemented.
  • Right to erasure;
    A data subject must be able to obtain the erasure of personal data concerning him or her without undue delay.
  • Right to restriction of processing;
    As a data subject, you have the right to restrict the processing of your personal data. Please contact L’OYÉ Cosmetics for this purpose.
  • Right to data portability;
    A data subject has the right to receive the personal data concerning him or her that he or she has provided to L’OYÉ Cosmetics in a structured, commonly used, and machine-readable format in order to potentially transfer this personal data to a third party. A data subject may also instruct L’OYÉ Cosmetics to transfer this data directly to a third party.
  • Right to object;
    The data subject has the right at any time to object, on grounds relating to his or her specific situation, to the processing of personal data concerning him or her, including profiling based on those provisions. L’OYÉ Cosmetics will cease processing the personal data unless there are compelling legitimate grounds for the processing that outweigh the interests, freedoms, and rights of the data subject related to the exercise, establishment, or defense of a legal claim.

 

Complaint

If you have a complaint about how L’OYÉ Cosmetics handles your personal data, or wish to exercise any of the above rights, you can contact us via the website or by email at info@loyecosmetics.com. To ensure that you are the person seeking to exercise a right, L’OYÉ Cosmetics asks that you include a copy of your identification document. You may black out your passport photo and the MRZ (the strip of numbers at the bottom) to protect your privacy. L’OYÉ Cosmetics will respond to your request as soon as possible, but no later than within 4 weeks. You may also file a complaint with the Dutch Data Protection Authority. This is the competent enforcement authority. You can contact them via this link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

 

Changes to the Privacy Statement

L’OYÉ Cosmetics may amend the Privacy Statement at any time. The most recent version is published on the website. Therefore, please check the website regularly for the most recent version. If the new Privacy Statement affects how L’OYÉ Cosmetics processes data it has already collected about you, L’OYÉ Cosmetics will notify you by email.

 

This version was last updated on April 11, 2023.

 

Cookie Policy

This is the cookie policy of the private limited company L’OYÉ Cosmetics (hereinafter: L’OYÉ Cosmetics), registered with the Chamber of Commerce under number 88782328 and located at Boerenkamplaan 109 c (5712AD) in Someren. This document explains how L’OYÉ Cosmetics handles cookies and their use.

The Use of Cookies

L’OYÉ Cosmetics uses cookies. A cookie is a simple, small file that is sent along with pages from this website and stored by your browser on the hard drive of your computer, cell phone, smartwatch, or tablet. The information stored in it can be sent back to our servers during a subsequent visit.

The use of cookies is essential for the proper functioning of our website, but even cookies whose effect you may not immediately notice are very important. Thanks to the (anonymous) input from visitors, we can improve the website’s functionality and make it more user-friendly.

 

Types of Cookies and Their Purpose

L’OYÉ Cosmetics uses technical and functional cookies to optimize the website. Cookies are small text files sent when you visit a website to enhance the user experience for visitors. Under the law, L’OYÉ Cosmetics is permitted to store cookies on your device if these cookies are strictly necessary for using the website. Your consent is required for other types of cookies. We recommend accepting cookies to ensure the website’s user-friendliness. Website visitors have the option to opt in.

The cookies used by L’OYÉ Cosmetics are functional cookies: these cookies ensure that the website functions properly. These cookies do not affect your privacy, so no consent needs to be requested or granted. For example, these cookies store your browser settings so that our website can be viewed optimally, or ensure that the website remains accessible (load balancing), as well as cookies that prevent other cookies from being placed (no-follow).

With your consent, we place “tracking cookies” on your computer. We use these cookies to track which pages you visit in order to build a profile of your online behavior. This profile is not linked to your name, address, email address, or similar information; it is used solely to tailor advertisements to your profile so that they are as relevant to you as possible.

Google cookies are also placed on the L’OYÉ Cosmetics website for the purposes of Google Analytics. We do not track your online activities. Google Analytics may be required by applicable laws and regulations to provide access to this data. As a result, L’OYÉ Cosmetics cannot link this information to a specific individual. If you have any questions about this, please contact us at info@loyecosmetics.com.

 

Use of Social Media

L’OYÉ Cosmetics uses third-party cookies to optimize the website. Some cookies are set by third-party services displayed on the website. “Third parties” refers to Google Analytics and social media platforms (LinkedIn, Facebook, Twitter). The use of cookies from other companies (third parties) is governed by the privacy and cookie policies of the respective companies. When you click on a social media button on the website, a social media cookie is placed. This allows the social media provider to recognize your IP address as soon as you share an article from the website. For cookies from social media providers and the data and/or personal information they collect through them, L’OYÉ Cosmetics refers you to the privacy and cookie policies of these providers.

 

Browser Settings

If you do not want websites to place cookies on the device you use to view the website, you can adjust your browser settings. Before a cookie is placed, you will receive a warning and must give your consent for the cookie. If you do not do so, this may result, for example, in the website not functioning as well. You can adjust your browser settings so that your browser rejects all cookies, including third-party cookies. You can also delete cookies that have already been placed. To do this, you must adjust your browser settings via “Preferences” and then adjust the privacy settings.

This cookie policy does not apply to third-party websites linked to this website. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy policies of these websites before using them.

 

Changes to the Cookie Policy

L’OYÉ Cosmetics may amend the cookie policy at any time. The most recent version is published on the website. Therefore, please check the website regularly for the most recent version.

 

Website Disclaimer

This is the disclaimer for the use of the website of the private limited company L’OYÉ Cosmetics (hereinafter: L’OYÉ Cosmetics), which is registered with the Chamber of Commerce under number 88782328 and is located at Boerenkamplaan 109 c (5712AD) in Someren.

By using the website, you agree to this disclaimer. L’OYÉ Cosmetics reserves the right to change the content of its website and/or this disclaimer at any time without notifying its customers and/or website users of such changes. The content of the website has been compiled with the utmost care, but may nevertheless contain inaccuracies or be incomplete. L’OYÉ Cosmetics accepts no liability whatsoever for any damage caused by or arising from the use of the website. Use of this website is entirely at the user’s own expense and risk. No rights may be derived from the content of the website. All text on the website is protected by copyright and is the property of L’OYÉ Cosmetics, unless otherwise attributed to third parties.

 

 

Email Disclaimer

The information and any attachments sent with this email message are intended exclusively for the addressee(s). The content of this message and its attachments is confidential and intended solely for use by the addressed person or entity. Use of this information by anyone other than the intended recipient(s) and by those not authorized to access this information is prohibited. You are not permitted to distribute, copy, or disclose this information to third parties. If you have received this message in error, please do not use the content or open any attachments; instead, notify the sender immediately and then delete the message, its content, and any copies thereof.

By sending this email message electronically, L’OYÉ Cosmetics does not guarantee its correct and timely receipt, nor does it guarantee its content. L’OYÉ Cosmetics accepts no liability whatsoever for any damages and/or costs arising from incomplete and/or incorrect information in this email message and/or from the use of this information. No rights may be derived from this email message or its contents, unless otherwise agreed in writing. L’OYÉ Cosmetics does not guarantee that this email message is free from (the transmission of) viruses or from interception or manipulation by third parties (malware, ransomware) or by computer programs used to send electronic messages (phishing).